Robotic Process Automation (RPA) for Healthcare | Monkedo

Healthcare professionals today are expected to deliver exceptional patient care while managing a growing list of administrative responsibilities. From updating medical records to scheduling appointments and ensuring compliance, these repetitive tasks can quickly become overwhelming. Robotic Process Automation (RPA) offers a way to offload these routine operations to software bots, allowing staff to focus more on what truly matters: patient care. But not every organization needs to start with complex RPA. Sometimes, adopting a no-code workflow automation platform is the best first step. With tools like Monkedo, healthcare providers can connect their existing apps, automate repetitive workflows, and improve efficiency. All without writing a single line of code.

What Is Robotic Process Automation (RPA) in Healthcare?

Robotic Process Automation (RPA) in healthcare refers to the use of virtual RPA bots to carry out repetitive and rule-based tasks that would otherwise be handled by people, such as:

• entering patient data,

• processing insurance claims,

• scheduling appointments,

• or transferring information between different systems.

By automating these manual and time-consuming activities, healthcare providers can significantly reduce administrative workload, minimize errors, and improve efficiency. RPA enables staff to delegate routine operational work to software bots, allowing healthcare professionals to focus on more valuable activities like patient care, clinical decision-making, and quality improvement. As part of the digital transformation in healthcare, RPA is changing how hospitals, clinics, and medical offices function by increasing accuracy, ensuring compliance, and reducing both operational costs and employee burnout.

Using RPA vs. Workflow Automation in Healthcare Sector

You can use workflow automation without using full RPA. Workflow automation allows you to connect apps and automate tasks based on triggers. For example, you could automatically send contact information from a Google Form to a Mailchimp list, no robots involved.

RPA, on the other hand, involves more complex "robotic" processes, sometimes including artificial intelligence or machine learning, to handle tasks that mimic human actions. If your processes don’t need that level of complexity, workflow automation might be enough.

What to Look for in Robotic Process Automation Software?

Choosing the right RPA software for healtcare industry can be tricky. Here are key factors to consider:

1. Coding Level: Some RPA tools require advanced coding skills, while others are no-code. Choose one that matches your technical capabilities.

2. Integration with Your Ecosystem: Check if the tool works with your current apps and file types. The easier it integrates, the smoother your automation will run.

3. Features You Need: Think about what you want to automate - moving data across apps, web scraping, email campaigns, chatbots, or all of these. Make sure the software supports your goals.

4. Scalability: Your automation needs may grow over time. Pick a tool that can scale with your business.

5. Attended vs. Unattended: Some software runs only when you trigger it (attended), while others run automatically based on set rules (unattended). Choose the option that fits your workflow.

6. Machine Learning Capabilities: If you need automation that analyzes unstructured data or supports hyperautomation, look for tools with articifial intelligent or machine learning features.

7. Cost Structure: RPA pricing varies - per user, per bot, licensing fees, or a combination. Make sure the cost model works for your business.

Automate Apps and Streamline Tasks in Just Few Clicks

If you’re just starting, Monkedo is a great choice. It is a no-code workflow automation tool that is:

• Easy to use and easy to learn

• Completely no-code, no need technical background

• Suitable for simple or more complex automations

• Offers a free account, paid plans are suitable for SMEs

• Works in the cloud, 7/24

• Supported by a human team when you have questions or run into issues

Monkedo allows you to connect multiple apps, automate repetitive tasks, and free your team to focus on higher-value work without the complexity of traditional RPA.

Monkedo Workflow Automation Solution for Healthcare Organizations

Monkedo is a powerful no-code automation solution that lets users connect over 400 apps and build custom workflows without writing a single line of code. You can automatically retrieve and transfer data between apps, trigger actions based on events, and create robust integrations tailored to your needs.

Benefits of Monkedo for Healthcare Providers

Monkedo is ideal for automating repetitive tasks in the healthcare sector, such as appointment scheduling, follow-ups, notifications, data updates, reporting, and compliant entries. By handling these routine processes, Monkedo helps healthcare staff reduce their administrative workload and focus more on patient care. Automation also ensures that medical records and health records are consistently updated and accurate, improving both operational efficiencies and patient experience. With Monkedo, healthcare teams can streamline workflows, minimize errors, and enhance overall productivity, making it easier to deliver high-quality care while managing growing task volumes.

How Monkedo Integrates?

Monkedo connects to your apps via secure APIs, allowing you to link accounts in just a few clicks. Using Monkedo’s visual workflow builder, you can design custom automations that move data, trigger actions, or update records automatically. With a library of over 400 apps and thousands of pre-built components, you can build workflows that are flexible, scalable, and easy to manage. The setup is guided and straightforward, making it accessible for teams of all sizes.

Monkedo No-Code Automation Tool Pricing

Monkedo offers flexible plans to suit organizations of all sizes. Each time a component in an automation runs, it counts as one automation action. The pricing models are:

• Freemium plan: $0/month – 100 automation actions

• 5K plan: $10/month – 5,000 automation actions

• 10K plan: $16/month – 10,000 automation actions

• 25K plan: $36/month – 25,000 automation actions

• 50K plan: $65/month – 50,000 automation actions

• 100K plan: $120/month – 100,000 automation actions

All plans include access to 400+ app connections and full client support. For more details on pricing, visit the Monkedo pricing page.

Digital Health Care Solutions for Healthcare Industry

Monkedo offers hundreds of integrations, including specialized and adaptable tools that support healthcare workflows. Below are a few examples of how these integrations can be used:

Cliniko, ServiceNow, Beds24, RepairShopr and UpKeep are some examples show how implementing RPA in healthcare doesn’t always mean specialized hospital systems, it can also involve combining flexible tools thanks to workflow automation tool in smart ways to fit the workflow.

Automation Use Cases for Better Patient Experience

Healthcare organizations handle a large volume of repetitive and data-driven tasks every day, from claims processing and appointment scheduling to managing patient records and communication. With Monkedo, healthcare teams can automate these workflows to reduce manual data entry, ensure accurate information flow between systems, and improve patient care. By connecting apps and automating routine processes, Monkedo helps healthcare professionals focus on what matters most: delivering better outcomes and experiences for their patients.

Cliniko Patients → Google Contacts Sync

Automatically add your patients from your healthcare system to Google Contacts. Patient information such as name, email, phone number, and address is synced seamlessly, eliminating the need for manual entry and ensuring your health records are always up-to-date.

Appointment Scheduling → Gmail / WhatsApp

Send automated appointment reminders via Gmail or WhatsApp when a new booking is created in Cliniko. Reduce no-shows and improve patient experience without any manual follow-up.

Patient Info from Forms to Multiple Systems

When an administrator enters patient information in Jotform, Monkedo can automatically send the details to multiple platforms like Cliniko and Monday. New records are created instantly, saving healthcare staff time and reducing errors.

Billing & Accounting Updates

When invoices are created or updated in your medical billing system, Monkedo syncs the data with accounting tools like Xero or QuickBooks, keeping financial and health records aligned.

GDPR Consent Updates

Track patient consent efficiently. When a patient approves or disapproves GDPR terms, Monkedo can automatically update Cliniko with their decision, keeping your medical records compliant and up-to-date.

Enhance Patient Care with Automation and Integration

As digital transformation reshapes the healthcare landscape, automation is becoming an essential part of modern care delivery. Whether you’re running a small clinic or managing a multi-facility operation, automating workflows helps your team reduce manual work, prevent data errors, and enhance patient experience. With Monkedo, you can connect over 400 applications, integrate tools like Cliniko, ServiceNow, or UpKeep, and design automations that fit your unique processes. Start by automating simple workflows like appointment follow-ups or data syncing and gradually expand to more advanced integrations. With the right automation strategy, healthcare professionals can create a smarter, more efficient, and more patient-focused environment.