Whatsapp Integration | Connect Apps and Automate Business

WhatsApp is one of the most widely used communication platforms in the world. Businesses rely on it to connect with their customers, share updates, and provide support. But when it comes to automation and integrations, WhatsApp can be a tricky channel. The official WhatsApp Business API is powerful but comes with setup hurdles, approval processes, and ongoing costs. On the other hand, solutions like WASender are flexible and affordable, but they often require technical effort to connect to automation platforms. But with the Monkedo No-Code Automation Tool, WhatsApp integration is as easy as child’s play.

Integration and Automation with Monkedo

Monkedo is a powerful no-code automation platform that enables businesses and teams to connect their favorite applications, streamline workflows, and eliminate repetitive manual tasks. With an intuitive interface and support for over 400 integrations, Monkedo helps organizations save time, reduce operational costs, and improve efficiency without writing a single line of code. From managing data flows across tools to building automations tailored to specific business needs, Monkedo gives users the flexibility to design solutions that truly fit their operations. And to make communication even smoother, Monkedo provides WhatsApp integration, too.

Whatsapp Integration in Monkedo No-Code Automation Tool

Monkedo enables WhatsApp automation through WASender, which acts as a third-party WhatsApp gateway. By combining Monkedo’s no-code automation capabilities with WASender’s API, you can create powerful workflows that streamline communication and customer engagement.

Whatsapp Triggers in Monkedo

New Message Received: Starts an automation whenever a new WhatsApp message is received via WASender API. 

Whatsapp Actions in Monkedo

• Get Contacts: Retrieves all contacts synced with your WhatsApp session from WASender API.

• Get Sessions: Retrieves all active WhatsApp sessions from WASender API. 

• Send Message: Sends various types of WhatsApp messages using WASender API. 

With these components, Monkedo allows you to design workflows such as auto-replying to customer messages, logging conversations into your CRM, or sending notifications directly to your team, all without writing code.

Automation Scenarios with WhatsApp Components

By combining WhatsApp with more than 400 tools available in Monkedo, you can build automations that improve communication and streamline business processes. Here are a few examples of what you can do:

Customer Support Automation

When a new message is received in the WhatsApp app, you can use WhatsApp with Monkedo to automatically create a support ticket in your helpdesk tool (e.g., Zendesk, Freshdesk, Cubicl) and integrate it with your team’s communication apps like Slack or Microsoft Teams.

Lead Management

When a lead fills out a form on your website, you can integrate WhatsApp with Monkedo to instantly send a personalized WhatsApp chat message as part of your marketing workflow, and log the lead’s details into your CRM (e.g., HubSpot, Pipedrive, Zoho).

Order & Delivery Notifications

After an order is confirmed in your e-commerce platform (e.g., Shopify, WooCommerce), send an automated WhatsApp confirmation message to the customer’s WhatsApp phone number, ensuring they receive order details instantly. You can also combine this with SMS or other business messaging channels to keep customers informed across multiple touchpoints.

Appointment Reminders

Sync your calendar (e.g., Google Calendar, Outlook) with Monkedo to automatically send and receive reminders, and deliver timely WhatsApp notifications to users before scheduled meetings or appointments.

With these automation scenarios, Monkedo makes WhatsApp a central part of your workflows for saving time, ensuring faster responses, and improving customer experience.

Whatsapp Integration FAQ

There are many common questions about WhatsApp integration, and here are some clear answers to help you understand how it works:

What is WhatsApp Business API integration cost?

Normally, using the WhatsApp Business API requires approval from Meta and involves a complex setup process. However, with WASender, you can bypass this approval process, making it easier to start using WhatsApp for automation. WASender itself charges a subscription fee for its service. On the Monkedo side, you can use up to 100 automation credits for free. Beyond that, a subscription is required to continue creating automations. Compared to other platforms like Zapier or Make, Monkedo is very cost-effective, offering powerful WhatsApp integration at a fraction of the price.

How to integrate WhatsApp Business Platform with CRM?

Integrating WhatsApp (via WASender) with your CRM using Monkedo is simple and fully no-code. First, log in to your Monkedo account and navigate to the Automation section to create a new automation. Using the Triggers and Actions components, search for WhatsApp (WASender) and drag it into the editor. Click the component to access its settings and connect your WhatsApp (WASender) account by following the prompts. Then, connect your CRM tool in the same way. Once both apps are connected, you can customize your workflow by linking outputs and inputs between components, creating smooth automations such as sending WhatsApp messages when new leads are added to your CRM. For a quicker start, a tutorial video is also available to guide you step by step.

What are Whatsapp Integration Tools?

WhatsApp integration tools help businesses connect WhatsApp with CRMs, marketing platforms, and other apps to automate communication. The official WhatsApp Business API is the primary solution, but it requires Meta’s approval and technical setup. To simplify access, third-party providers such as WASender, Twilio, 360dialog, Vonage, and MessageBird act as WhatsApp gateways. Monkedo No-Code Automation Software uses WASender.

How to do WhatsApp integration with e-commerce / Shopify / WooCommerce?

Monkedo already provides a native integration with Shopify, so you can easily automate WhatsApp notifications (order confirmations, shipping updates, delivery notices, etc.) by connecting Shopify and Whatsapp. WooCommerce is not available in Monkedo yet, but if you need WooCommerce or any other app added, please contact the Monkedo team through support@monkedo.com and explain the automation you want; the team reviews and prioritizes new app requests based on user demand.

Can I use WhatsApp for marketing campaigns?

You can use WhatsApp as part of your marketing campaigns by combining it with over 400 apps integrated in Monkedo. More than 100 of these apps are specifically marketing tools, including email platforms, SMS providers, form builders, and social media apps. This means you can design multi-channel campaigns where WhatsApp works alongside email, SMS, and social media to engage customers. For example, you can send a WhatsApp chat after someone fills out a form, follow up with an email, and then notify your sales team in Slack. You can also automate result collection and reporting, saving time and ensuring every step of your marketing process runs smoothly.

Beyond WhatsApp Integration

While WhatsApp integration is one of the most requested features, Monkedo offers a much wider range of options that make it a strong alternative to tools like Zapier, Make, or n8n. With over 400 SaaS integrations, Monkedo allows you to automate across the apps you already use whether for marketing, CRM, e-commerce, or internal operations.

What sets Monkedo apart are the built-in features that go beyond simple app connections:

• Visual Builder: Design automations with an intuitive drag-and-drop editor, no coding required.

• Smart Triggers & Flexible Actions: Start workflows instantly when events happen in connected apps and automate tasks like updating records, moving files, or sending notifications.

• Logic Control: Add conditions, loops, and branching to build advanced workflows.

• Data Table & Value Store: Store, manage, and reuse data directly inside Monkedo without relying on external apps.

• Browser Actions: Automate web tasks like clicking buttons, extracting content, or filling forms.

• Tree-Like Automation: Go beyond linear flows with branching paths and multiple conditions.

• Unlimited Team Members: Collaborate with your whole team at no extra cost.

• Run Statistics & Monitoring: Track every workflow with detailed reports.

• Custom Development & Templates: Use ready-made templates or request custom components built by the Monkedo team.

Unlike many competitors, Monkedo is cloud-based, secure, and highly flexible, with real human support available whenever you need it. Whether you’re looking to streamline communication, automate marketing, manage data, or build complex workflows, Monkedo provides the tools to scale automation across your business.

WhatsApp Integration with 400+ Other Tools

WhatsApp has become a cornerstone of modern business communication, but integrating it into daily workflows has traditionally been complicated. Between Meta’s approval requirements for the official Business API and the technical overhead of third-party gateways, many businesses have struggled to make WhatsApp a seamless part of their operations. This is where Monkedo changes the game.

With its no-code automation platform, Monkedo makes it simple to connect WhatsApp to over 400 other apps ranging from CRMs and helpdesks to e-commerce platforms and marketing tools. Instead of spending time on manual tasks or juggling between apps, you can design workflows that respond instantly to events: send order confirmations, update CRM records, notify teams, or follow up with customers, all without writing a single line of code.

What makes Monkedo especially powerful is that it’s not just about WhatsApp. Features like smart triggers, flexible actions, data storage, browser automations, and logic control allow you to create end-to-end processes that scale with your business. Whether you’re running a small shop or managing a large customer service team, Monkedo provides the tools to automate efficiently, securely, and affordably.

In short: if you want WhatsApp integration without the hassle, Monkedo makes it possible.