Freshdesk Integration
Triggers
Trigger components allow you to start an automation flow when an event happens in the app.
New Contact
Emit new notifications when a new contact is created
New Ticket
Emit new notifications when a new ticket is created
Actions
Action components allow you to perform operations on the app.
Create a Company
Create a company. See docs here
Create a Contact
Create a contact. See docs here
Create a Ticket
Create a ticket. See docs here
Get Ticket Details
Get a Ticket. See docs here
List All Tickets
Listing all tickets belonging to the account.
How to Integrate Freshdesk?
For Freshdesk integration with Monkedo and to build seamless no-code workflow automations, follow these simple steps:
- Log in to your Monkedo account.
- Navigate to the Automation section and click on "Create Automation."
- In the left sidebar, you’ll find various component categories such as Triggers, Actions, Flow Control, Data Actions, and Browser Actions.
- Select Actions or Triggers, then use the search bar to find Freshdesk.
- Drag and drop the Freshdesk component into the editor area.
- Click on the component to view its settings in the right-hand panel.
- Hit the Connect button and follow the prompts to authorize Monkedo to access your Freshdesk account.
Once connected, you can begin customizing your automation by filling in the required fields and adding additional app components. Link outputs to inputs between components to define a smooth and logical workflow. Need assistance? Watch our quick tutorial video here to get started faster!