Freshsales is a customer relationship management (CRM) software designed to help businesses manage their sales pipeline and customer interactions effectively. It offers tools for lead management, contact management, email tracking, and sales forecasting. Freshsales also includes features like built-in phone and email, workflow automation, and reporting and analytics to streamline sales processes and improve team productivity. With its intuitive interface and customizable workflows, Freshsales enables sales teams to nurture leads, close deals faster, and maintain strong relationships with customers throughout the sales cycle.