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Help Scout Integration

Help Scout is a platform that provides online customer service and support for businesses and professionals. Its purpose is to help users provide fast and personalized responses to their customers and increase their sales and retention. Help Scout allows users to manage all their customer communications from one inbox, automate their workflows and responses, integrate with various apps and services, and access analytics and insights. Help Scout is designed to be used by users who want to optimize their customer service.

Triggers

Trigger components allow you to start an automation flow when an event happens in the app.

New Conversation

Triggers when a conversation is recieved. See the docs here

Actions

Action components allow you to perform operations on the app.

Conversation Upload Attachment

Upload an attachment to a conversation. See the docs here

Create Chat Thread

Create a chat thread. See the docs here.

Create Conversation

Create a Conversation. See the docs here.

Get Mailbox

Get Mailbox. See the docs here.

Upload Attachment

Upload an attachment to a conversation. See the docs here.

How to Integrate Help Scout?

For Help Scout integration with Monkedo and to build seamless no-code workflow automations, follow these simple steps:

  1. Log in to your Monkedo account.
  2. Navigate to the Automation section and click on "Create Automation."
  3. In the left sidebar, you’ll find various component categories such as Triggers, Actions, Flow Control, Data Actions, and Browser Actions.
  4. Select Actions or Triggers, then use the search bar to find Help Scout.
  5. Drag and drop the Help Scout component into the editor area.
  6. Click on the component to view its settings in the right-hand panel.
  7. Hit the Connect button and follow the prompts to authorize Monkedo to access your Help Scout account.

Once connected, you can begin customizing your automation by filling in the required fields and adding additional app components. Link outputs to inputs between components to define a smooth and logical workflow. Need assistance? Watch our quick tutorial video here to get started faster!