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Help Scout

Help Scout is a platform that provides online customer service and support for businesses and professionals. Its purpose is to help users provide fast and personalized responses to their customers and increase their sales and retention. Help Scout allows users to manage all their customer communications from one inbox, automate their workflows and responses, integrate with various apps and services, and access analytics and insights. Help Scout is designed to be used by users who want to optimize their customer service.

Triggers

Trigger components allow you to start an automation flow when an event happens in the app.

New Conversation

Triggers when a conversation is recieved. See the docs here

Actions

Action components allow you to perform operations on the app.

Create Chat Thread

Create a chat thread. See the docs here.

Create Conversation

Create a Conversation. See the docs here.

Get Mailbox

Get Mailbox. See the docs here.

Upload Attachment

Upload an attachment to a conversation. See the docs here.