
Intercom Integration
Triggers
Trigger components allow you to start an automation flow when an event happens in the app.

New Conversation Reply
Triggers when a new conversation reply is received.

New Conversation
Triggers when a new conversation is created.

New Event
Triggers when a new event is created.
Actions
Action components allow you to perform operations on the app.

Create Contact
Creates a new contact (ie. user or lead) in Intercom. For more information, see the docs here.

Create Note
Creates a note for a specific user. See the docs here.

List Activity Logs
Get a log of activities by all admins in Intercom. For more information, see the docs here.

Merge Lead Into User
Merge a contact with a role of lead into a contact with a role of user in Intercom. For more information, see the docs here.

Send Incoming Message
Send a message from a user into your Intercom app. For more information, see the docs here.

Set Admin as Away
Set an Admin as away for the inbox in Intercom. For more information, see the docs here.
How to Integrate Intercom?
For Intercom integration with Monkedo and to build seamless no-code workflow automations, follow these simple steps:
- Log in to your Monkedo account.
- Navigate to the Automation section and click on "Create Automation."
- In the left sidebar, you’ll find various component categories such as Triggers, Actions, Flow Control, Data Actions, and Browser Actions.
- Select Actions or Triggers, then use the search bar to find Intercom.
- Drag and drop the Intercom component into the editor area.
- Click on the component to view its settings in the right-hand panel.
- Hit the Connect button and follow the prompts to authorize Monkedo to access your Intercom account.
Once connected, you can begin customizing your automation by filling in the required fields and adding additional app components. Link outputs to inputs between components to define a smooth and logical workflow. Need assistance? Watch our quick tutorial video here to get started faster!