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Intercom Integration

Integrate Intercom with 400+ apps and create workflow automations using Monkedo, the no-code automation tool. Intercom is a platform that provides online customer communication and support for businesses and professionals. Its purpose is to help users provide fast and personalized responses to their customers and increase their sales and retention. Intercom allows users to manage all their customer communications from one inbox, automate their workflows and responses, integrate with various apps and services, and access analytics and insights. Intercom is designed to be used by users who want to optimize their customer communication and support.

Triggers

Trigger components allow you to start an automation flow when an event happens in the app.

New Conversation Reply

Triggers when a new conversation reply is received.

New Conversation

Triggers when a new conversation is created.

New Event

Triggers when a new event is created.

Actions

Action components allow you to perform operations on the app.

Create Contact

Creates a new contact (ie. user or lead) in Intercom. For more information, see the docs here.

Create Note

Creates a note for a specific user. See the docs here.

List Activity Logs

Get a log of activities by all admins in Intercom. For more information, see the docs here.

Merge Lead Into User

Merge a contact with a role of lead into a contact with a role of user in Intercom. For more information, see the docs here.

Send Incoming Message

Send a message from a user into your Intercom app. For more information, see the docs here.

Set Admin as Away

Set an Admin as away for the inbox in Intercom. For more information, see the docs here.

How to Integrate Intercom?

For Intercom integration with Monkedo and to build seamless no-code workflow automations, follow these simple steps:

  1. Log in to your Monkedo account.
  2. Navigate to the Automation section and click on "Create Automation."
  3. In the left sidebar, you’ll find various component categories such as Triggers, Actions, Flow Control, Data Actions, and Browser Actions.
  4. Select Actions or Triggers, then use the search bar to find Intercom.
  5. Drag and drop the Intercom component into the editor area.
  6. Click on the component to view its settings in the right-hand panel.
  7. Hit the Connect button and follow the prompts to authorize Monkedo to access your Intercom account.

Once connected, you can begin customizing your automation by filling in the required fields and adding additional app components. Link outputs to inputs between components to define a smooth and logical workflow. Need assistance? Watch our quick tutorial video here to get started faster!