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SupportBee Integration

SupportBee is a platform ticketing system that helps you manage your customer support emails. SupportBee is designed to be used by customer support teams who want to provide a better customer experience and increase their productivity.

Triggers

Trigger components allow you to start an automation flow when an event happens in the app.

New Comment

Emit new event on each new comment.

New Customer Reply

Emit event when a new customer reply is received

New Ticket

Emit new event on each new ticket.

Actions

Action components allow you to perform operations on the app.

Create Ticket

Creates a new ticket. See docs here


How to Integrate SupportBee?

For SupportBee integration with Monkedo and to build seamless no-code workflow automations, follow these simple steps:

  1. Log in to your Monkedo account.
  2. Navigate to the Automation section and click on "Create Automation."
  3. In the left sidebar, you’ll find various component categories such as Triggers, Actions, Flow Control, Data Actions, and Browser Actions.
  4. Select Actions or Triggers, then use the search bar to find SupportBee.
  5. Drag and drop the SupportBee component into the editor area.
  6. Click on the component to view its settings in the right-hand panel.
  7. Hit the Connect button and follow the prompts to authorize Monkedo to access your SupportBee account.

Once connected, you can begin customizing your automation by filling in the required fields and adding additional app components. Link outputs to inputs between components to define a smooth and logical workflow. Need assistance? Watch our quick tutorial video here to get started faster!