![](https://monkedo-static.s3.eu-central-1.amazonaws.com/component-icons/supportbee.png)
SupportBee
SupportBee is a platform ticketing system that helps you manage your customer support emails. SupportBee is designed to be used by customer support teams who want to provide a better customer experience and increase their productivity.
Triggers
Trigger components allow you to start an automation flow when an event happens in the app.
![](https://monkedo-static.s3.eu-central-1.amazonaws.com/component-icons/supportbee.png)
New Comment
Emit new event on each new comment.
![](https://monkedo-static.s3.eu-central-1.amazonaws.com/component-icons/supportbee.png)
New Customer Reply
Emit event when a new customer reply is received
![](https://monkedo-static.s3.eu-central-1.amazonaws.com/component-icons/supportbee.png)
New Ticket
Emit new event on each new ticket.
Actions
Action components allow you to perform operations on the app.
![](https://monkedo-static.s3.eu-central-1.amazonaws.com/component-icons/supportbee.png)
Create Ticket
Creates a new ticket. See docs here