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Tawk.to Integration

Integrate Tawk.to with 400+ apps and create workflow automations using Monkedo, the no-code automation tool.

Tawk. to is a popular free live chat and communication platform that enables businesses to monitor and chat with website visitors in real-time.

By integrating Tawk. to with Monkedo, you can seamlessly manage your customer support workflows by listing chats, retrieving detailed chat data, and accessing chat metrics. This integration allows you to bridge the gap between your live support interactions and your other business tools, ensuring that valuable customer conversations are synchronized across your entire ecosystem. With the power of Monkedo, you can turn your support data into automated actions and organized documentation. By using the Watch Events feature, you can trigger real-time workflows whenever a new interaction occurs, while the List Tickets and Get Chat capabilities allow you to archive support history or update your CRM automatically. This flexibility ensures that your support team stays efficient and that every customer inquiry is tracked and managed within your broader operational structure.

Triggers

Trigger components allow you to start an automation flow when an event happens in the app.

Watch Events

Triggers when selected events occur in Tawk.to. See the docs here.

Actions

Action components allow you to perform operations on the app.

Get Chat

Retrieves a single chat by the specified id. See the docs here.

Get Chat Metrics

Retrieves chat statistics of given property. See the docs here.

List Chats

Returns a (filtered) list of chats for a property. See the docs here.

List Members

Returns a list of members in a property. See the docs here.

List Properties

Returns a list of properties. See the docs here.

List Tickets

Returns a (filtered) list of tickets for a property. See the docs here.

How to Integrate Tawk.to?

For Tawk.to integration with Monkedo and to build seamless no-code workflow automations, follow these simple steps:

  1. Log in to your Monkedo account.
  2. Navigate to the Automation section and click on "Create Automation."
  3. In the left sidebar, you’ll find various component categories such as Triggers, Actions, Flow Control, Data Actions, and Browser Actions.
  4. Select Actions or Triggers, then use the search bar to find Tawk.to.
  5. Drag and drop the Tawk.to component into the editor area.
  6. Click on the component to view its settings in the right-hand panel.
  7. Hit the Connect button and follow the prompts to authorize Monkedo to access your Tawk.to account.

Once connected, you can begin customizing your automation by filling in the required fields and adding additional app components. Link outputs to inputs between components to define a smooth and logical workflow. Need assistance? Watch our quick tutorial video here to get started faster!