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Trengo Integration

Integrate Trengo with 400+ apps and create workflow automations using Monkedo, the no-code automation tool.

Trengo is a customer service and communication app that helps users manage their customer interactions across multiple channels. Trengo allows users to connect their email, chat, phone, social media, and messaging apps in one inbox.

Trengo also supports automation, collaboration, and reporting. Trengo also integrates with other apps like Shopify, WooCommerce, and Mailchimp to streamline the customer journey.

Triggers

Trigger components allow you to start an automation flow when an event happens in the app.

Watch Changes

Triggers when the selected events occur in Trengo. Registers a webhook for each selected event. See the docs here.

Actions

Action components allow you to perform operations on the app.

Attach A Label

Attaches a label to a ticket. See the docs here.

Create A Ticket

Creates a new ticket on a channel for a contact. See the docs here.

Find Contacts

Finds contacts matching the given search term. If no term is given, all contacts are returned. See the docs here.

List All Messages

Returns a paginated list of sent SMS messages. See the docs here.

List All Tickets

Returns the tickets that the connected user is authorized to see. See the docs here.

Send A Message

Sends an SMS message through an SMS channel. This affects your credit balance. See the docs here.

How to Integrate Trengo?

For Trengo integration with Monkedo and to build seamless no-code workflow automations, follow these simple steps:

  1. Log in to your Monkedo account.
  2. Navigate to the Automation section and click on "Create Automation."
  3. In the left sidebar, you’ll find various component categories such as Triggers, Actions, Flow Control, Data Actions, and Browser Actions.
  4. Select Actions or Triggers, then use the search bar to find Trengo.
  5. Drag and drop the Trengo component into the editor area.
  6. Click on the component to view its settings in the right-hand panel.
  7. Hit the Connect button and follow the prompts to authorize Monkedo to access your Trengo account.

Once connected, you can begin customizing your automation by filling in the required fields and adding additional app components. Link outputs to inputs between components to define a smooth and logical workflow. Need assistance? Watch our quick tutorial video here to get started faster!