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Zoho Desk Integration

Zoho Desk is a cloud-based help desk software that helps businesses deliver top quality customer support. It allows businesses to manage customer interactions across multiple channels, automate repetitive tasks, and analyze customer feedback to improve their support processes.

Triggers

Trigger components allow you to start an automation flow when an event happens in the app.

New Contact

Emit new event when a new contact is created. See the docs here.

New Ticket Comment

Emit new event when a new ticket comment is created. See the docs here.

New Ticket

Emit new event when a new ticket is created. See the docs here.

Actions

Action components allow you to perform operations on the app.

Add Ticket Comment

Add a comment to a ticket. See the docs here.

Create Contact

Create a contact in your help desk portal. See the docs here.

Create Ticket

Create a ticket in your help desk portal. See the docs here.

Search Contacts

Search for contacts in your help desk portal. See the docs here.

Search Tickets

Search for tickets in your help desk portal. See the docs here.

Send E-Mail Reply

Send an email reply. See the docs here.

Update Contact

Update details of an existing contact. See the docs here.

Update Ticket

Update an existing ticket. See the docs here.

How to Integrate Zoho Desk?

For Zoho Desk integration with Monkedo and to build seamless no-code workflow automations, follow these simple steps:

  1. Log in to your Monkedo account.
  2. Navigate to the Automation section and click on "Create Automation."
  3. In the left sidebar, you’ll find various component categories such as Triggers, Actions, Flow Control, Data Actions, and Browser Actions.
  4. Select Actions or Triggers, then use the search bar to find Zoho Desk.
  5. Drag and drop the Zoho Desk component into the editor area.
  6. Click on the component to view its settings in the right-hand panel.
  7. Hit the Connect button and follow the prompts to authorize Monkedo to access your Zoho Desk account.

Once connected, you can begin customizing your automation by filling in the required fields and adding additional app components. Link outputs to inputs between components to define a smooth and logical workflow. Need assistance? Watch our quick tutorial video here to get started faster!