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Zoho Desk

Zoho Desk is a cloud-based help desk software that helps businesses deliver top quality customer support. It allows businesses to manage customer interactions across multiple channels, automate repetitive tasks, and analyze customer feedback to improve their support processes.

Triggers

Trigger components allow you to start an automation flow when an event happens in the app.

New Contact

Emit new event when a new contact is created. See the docs here.

New Ticket Comment

Emit new event when a new ticket comment is created. See the docs here.

New Ticket

Emit new event when a new ticket is created. See the docs here.

Actions

Action components allow you to perform operations on the app.

Add Ticket Comment

Add a comment to a ticket. See the docs here.

Create Contact

Create a contact in your help desk portal. See the docs here.

Create Ticket

Create a ticket in your help desk portal. See the docs here.

Search Contacts

Search for contacts in your help desk portal. See the docs here.

Search Tickets

Search for tickets in your help desk portal. See the docs here.

Send E-Mail Reply

Send an email reply. See the docs here.

Update Contact

Update details of an existing contact. See the docs here.

Update Ticket

Update an existing ticket. See the docs here.