Best CRM Software | +45 Tools Explained

CRM (Customer Relationship Management) refers to the practices, strategies, and technologies that businesses use to manage and analyze customer data and interactions throughout the customer lifecycle. CRM software is a tool that helps businesses streamline these processes by centralizing customer information, automating tasks, and improving communication across sales, marketing, and customer service teams. By providing a unified platform, CRM software enables businesses to build stronger relationships with customers, enhance customer retention, and drive sales growth. In this article, we will discover the best CRM software by grouping them according to their specific focus points, helping you find the perfect fit for your business needs.

What CRM Software Does?

CRM (Customer Relationship Management) software doesn’t have a single answer to “What does it do?” because it serves a wide range of business needs, depending on focus, industry, and company size. While some CRMs specialize in sales management, like Pipedrive or Close, others excel in marketing automation (ActiveCampaign, Drip) or customer support and ticketing (Freshdesk, Gorgias). Industry-specific solutions like RepairShopr for repair shops or Clientary for freelancers highlight how tailored CRMs can be. The size of a business also influences CRM choice, with lightweight tools like Zoho Bigin catering to startups, while robust platforms like Salesforce and HubSpot support the complex needs of enterprises. Some tools blur these lines by combining functionalities, such as Airtable and Podio, which integrate project management with CRM features. Ultimately, CRM software’s purpose depends on how a business leverages it, making it an adaptable solution for diverse goals.

How to Choose the Best CRM Software?

Choosing the right CRM system starts with understanding your client management needs and how your existing tools handle them. Begin by identifying the core functions you want the CRM to support, whether it's sales management, marketing automation, customer support, or project management. Next, evaluate how well the CRM integrates with your current tools and whether it can scale as your business grows. The ideal CRM should seamlessly work with your existing tech stack, reduce manual work, and support your future needs.

In addition to functionality, consider the user experience and accessibility of the CRM. It should be intuitive for your team and accessible across devices. Customization options are also important, as every business has unique workflows that a one-size-fits-all approach might not support. Additionally, balance the CRM's features with its cost, ensuring you get the right value for your investment. Don't forget to review customer support options and read user reviews to gauge overall satisfaction before making a decision. A free trial or demo can also help you evaluate if the CRM is the right fit for your business. Before you begin exploring CRM solutions through demos, let us provide you with some essential information to help guide your decision-making process.

The Best CRM Software for Comprehensive Use

Comprehensive CRM platforms are all-in-one solutions that offer tools and features to manage multiple aspects of customer relationships in a unified system. Some of the best CRM software examples:

• Zoho CRM

• HubSpot

• Salesforce

• Keap

• Agile CRM

Zoho CRM

Zoho CRM is widely used by businesses of all sizes, from startups to large enterprises, across industries like retail, real estate, and IT, with a strong appeal to small and medium-sized businesses due to its affordability and versatility. It is a comprehensive solution because it combines sales automation, marketing tools, analytics, and customer support features, while also integrating seamlessly with other Zoho apps and third-party tools. Despite its extensive functionality, Zoho CRM remains cost-effective, offering tiered pricing plans and even a free option for small teams, making it accessible to businesses with varying budgets.

Hubspot CRM

HubSpot offers a free demo for potential users to explore its features and capabilities, with no set time limit as it provides ongoing access to its free CRM tools. It also includes a freemium plan that covers essential CRM functionalities, making it an excellent choice for small businesses and startups. HubSpot CRM software helps industries such as marketing, technology, education, and professional services, particularly by businesses focused on inbound marketing and sales automation.

Salesforce CRM Tool

Salesforce manages contact information through its powerful contact management tools, allowing users to store, organize, and access customer data, including communication history and social media insights, in a centralized platform. It is widely used by e-sales teams to track leads, manage sales pipelines, and automate follow-ups, enhancing sales efficiency. Salesforce protects customer data with robust security measures, including encryption, two-factor authentication, and compliance with global data protection standards like GDPR, ensuring data privacy and security.

Keap Customer Management Tool

Keap integrates CRM and automation by combining customer relationship management tools with marketing and sales automation features in a single platform. It allows businesses to track customer interactions, manage leads, and organize contact information while automating repetitive tasks like email follow-ups, appointment scheduling, and invoicing. This seamless blend of CRM and automation helps businesses save time, improve efficiency, and deliver personalized experiences to their clients.

Agile CRM

Agile CRM is an all-in-one customer relationship management platform designed to streamline sales, marketing, and customer service processes. It helps manage customer relationships by centralizing contact information, tracking interactions, and automating tasks such as email campaigns, follow-ups, and lead scoring. With features like a 360-degree contact view, sales pipeline tracking, and integrated helpdesk tools, Agile CRM enables businesses to improve communication, nurture leads, and deliver better customer experiences.

Best CRM Software for Sales and Pipeline Management

These apps focus on managing sales pipelines and improving sales processes. A sales pipeline is a visual representation of the stages a prospect goes through during the sales process, from the initial contact to closing the deal. It helps businesses track and manage potential customers, showing where they are in the buying journey. Each stage typically includes steps like lead generation, qualification, proposal, negotiation, and closing. By organizing and analyzing the sales pipeline, teams can identify bottlenecks, prioritize leads, and improve their overall sales efficiency. Some of the best CRM software:

• Pipedrive

• Close

• CompanyHub

• NoCRM

• Clientify

• ClinchPad

Pipedrive CRM Software

Pipedrive serves tracking the sales cycle with features like its intuitive sales pipeline management, which visually organizes deals by stages, making it easy to monitor progress. It offers customizable pipelines, automated activity reminders, and deal rotting alerts to keep the sales process on track. Pipedrive also provides detailed insights and reports on sales performance, helping teams identify bottlenecks and optimize their workflows. These tools work together to ensure every stage of the sales cycle is efficiently managed and nothing falls through the cracks.

Close CRM Solution

Close CRM enables businesses to follow the customer journey by providing a complete view of all customer interactions within its platform. It tracks every touchpoint, including emails, calls, and tasks, allowing sales teams to monitor the progress of each lead through the sales pipeline. The CRM offers automated reminders, task management, and customizable workflows to ensure timely follow-ups. Additionally, Close CRM integrates with communication channels to capture customer data and interactions, helping sales teams personalize their approach and stay on top of the customer journey from initial contact to closing the deal.

CompanyHub

CompanyHub’s no-code, fully customizable CRM allows you to tailor the system to fit your specific business needs without any coding skills. This flexibility enables you to create custom fields, pipelines, workflows, and reports that align with your unique processes, making it easier to track customer interactions, manage sales, and automate tasks. A no-code tool like CompanyHub is ideal for businesses that want a CRM solution that adapts to their requirements rather than adjusting their processes to fit a rigid system. It empowers teams to quickly implement changes and scale their CRM as the business evolves.

NoCRM

NoCRM focuses on lead management by providing a simple, user-friendly interface that allows businesses to capture, track, and nurture leads effectively. It enables users to manually add leads or import them from various sources and then categorize them into different stages of the sales funnel. NoCRM emphasizes easy lead follow-up by offering customizable lead tracking and task management, allowing teams to set reminders and organize communications. The platform’s intuitive approach eliminates unnecessary complexity, making it ideal for businesses that need a straightforward solution to manage and convert leads into customers.

Clientify

Clientify is a sales and marketing automation platform designed to help businesses manage their customer relationships and marketing efforts in one place. It handles data management by centralizing customer information, including contact details, interactions, and lead activity, in a single database. The platform allows users to segment their contacts based on various criteria, track their behavior across channels, and automate tasks such as email campaigns and follow-ups. Clientify also provides tools for analyzing customer data, generating reports, and measuring marketing campaign performance, ensuring businesses can make informed decisions and maintain organized, up-to-date data for better customer engagement.

ClinchPad

Clinchpad is a sales management tool that helps users track opportunities, deals, events, and tasks. It also provides tools for analyzing, reporting, and improving sales performance.

Discover the Best CRM Software for Marketing and Customer Engagement

Marketing and customer engagement tools specialize in three key areas:

• Email Campaigns: Automating personalized email marketing to targeted audiences and tracking key metrics like open and click-through rates.

• Behavior Tracking: Monitoring customer actions, such as website visits or email interactions, to gain insights into preferences and buying intent.

• Lead Nurturing: Building relationships with potential customers through automated follow-ups and personalized content to guide them through the sales process.

Let’s see some of the best CRM software:

• ActiveCampaign

• Customer.io

• Drip

• Clearbit

• Snov.io

ActiveCampaign CRM Software

ActiveCampaign is a powerful platform that combines email marketing, marketing automation, and CRM tools to help businesses streamline customer engagement and sales processes. It enables users to create targeted email campaigns, automate follow-ups, and personalize communications based on customer behavior. Its CRM features include lead tracking, sales pipeline management, and contact management, making it easy for teams to nurture relationships and close deals. ActiveCampaign’s advanced automation capabilities allow businesses to build workflows that integrate marketing and sales efforts, ensuring a cohesive and efficient approach to customer relationship management.

Customer.io

Customer.io is a cloud-based CRM that specializes in automated messaging and customer engagement. It allows businesses to send personalized messages through email, SMS, and push notifications based on customer behavior and lifecycle stages. The platform’s data-driven approach enables users to segment their audience, create workflows, and trigger messages automatically in response to specific actions, such as signing up or abandoning a cart. With its detailed analytics and real-time tracking, Customer.io helps businesses optimize their communication strategies, build stronger relationships, and drive customer retention and conversions effectively.

Drip CRM Tool

Drip CRM helps sales representations by focusing on e-commerce customer relationship management and automating personalized marketing efforts. It provides tools to segment customers based on their behavior, such as browsing habits or purchase history, enabling sales reps to understand customer needs better. Drip’s automation features allow representations to send targeted emails, SMS, and product recommendations at the right time, nurturing leads and encouraging repeat purchases. Additionally, its detailed analytics and tracking capabilities help sales reps measure engagement and refine their strategies, making customer interactions more effective and sales processes more efficient.

Clearbit CRM

Clearbit specializes in data enrichment, enhancing user's customer records by adding accurate and standardized information. This real-time enrichment provides the team with comprehensive context on every lead, contact, and account, enabling users to take the right action at the right time to convert the best opportunities.

Clearbit has been acquired by HubSpot and is now integrated into their platform. By integrating Clearbit's capabilities, HubSpot aims to offer a more robust solution for managing and utilizing customer data effectively.

Snov.io

Snov.io is a versatile sales and lead generation platform designed to help businesses find and engage with potential customers effectively. It offers tools for lead generation, including email and domain searches, along with email verification to improve deliverability and reduce bounce rates. Snov.io also supports email warm-up to enhance sending reputation and provides drip email campaigns for automated, personalized follow-ups. Additionally, it enables users to run LinkedIn campaigns for targeted prospecting. These features make Snov.io an ideal solution for small to medium-sized businesses and sales teams aiming to streamline their outreach and boost conversions.

Examine the Best CRM Software for Contact and Client Management

They helps businesses organize, track, and manage interactions with their clients and contacts. It centralizes customer information, including contact details, communication history, and preferences, making it easily accessible to teams across different departments. These tools typically offer features such as contact segmentation, task management, sales pipeline tracking, and automated follow-ups, which help businesses nurture relationships, improve customer satisfaction, and drive sales growth. By streamlining communication and providing a comprehensive view of client interactions, Contact and Client Management Software ensures more efficient client management, better customer experiences, and more informed decision-making. Discover the best CRM software:

• Capsule CRM

• Contacts+

• Firmao

• Solve CRM

Capsule CRM Software

Capsule CRM stands out for its simplicity, user-friendly interface, and flexibility, making it ideal for small to medium-sized businesses. It focuses on core CRM functionalities, such as contact management, sales pipeline tracking, and task management, without overwhelming users with unnecessary complexity. Capsule allows businesses to customize fields, tags, and categories to fit their unique needs, ensuring a tailored experience. Its integrations with tools like G Suite, Xero, and Mailchimp enhance productivity by connecting CRM data across platforms. Capsule’s clean design and ease of use make it a popular choice for teams seeking a straightforward yet effective CRM solution.

Contacts+

Contact+ provides contact synchronization and integration feature, which connects multiple accounts and sources, such as email platforms, cloud storage, and devices, to create a unified address book. This feature ensures all contact information is consistently up-to-date by automatically syncing changes across connected accounts and devices in real-time. By eliminating duplicate entries and consolidating data from various sources, Contact+ provides users with a streamlined, always-accurate contact management system.

Firmao

Firmao offers a wide range of tools to help businesses manage customer relationships, sales processes, tasks, and projects. It includes features like contact management, lead tracking, sales pipeline management, and task automation to streamline business operations. The mobile CRM system of Firmao allows users to access and manage their customer data on-the-go, ensuring that sales teams and field agents can stay productive even when away from the office. Through the mobile app, users can view and update customer information, track leads, manage tasks, and communicate with clients directly from their smartphones, providing a flexible, real-time solution for businesses.

Solve CRM Tool

Solve is an all-in-one CRM solution designed for service management, team scheduling, and sales, with seamless integration to Google Email and Calendar. It streamlines record keeping, communication, and scheduling, automates workflows to ensure consistency, and centralizes data to reduce reliance on paper and spreadsheets. By visualizing and scheduling activities across resources, it enhances collaboration, while its customizable features capture key information for efficiency. With automated reminders and mobile app accessibility, the app boosts team productivity, providing proactive support and streamlined operations, especially for Google Calendar users.

The Best CRM Software with Project Management Ability

Some teams only need a project management tool to manage clients because these tools offer a focused, streamlined approach to handling client-related tasks and workflows. For many teams, managing client projects involves tracking tasks, deadlines, deliverables, and collaboration rather than handling a full suite of customer relationship management activities. A project management tool allows teams to keep client projects organized, assign tasks, communicate efficiently, and monitor progress all in one place. With features like task tracking, file sharing, and team collaboration, these tools help teams stay organized without the need for additional CRM features like lead management or sales tracking. For teams focused on delivering specific projects to clients, a project management tool often provides everything they need for successful client interactions.

Some of the best CRM software examples:

• Cubicl

• Podio

• Teamleader

• Airtable

• Ninox

• Knack

Cubicl

Cubicl improves customer satisfaction by seamlessly combining task management with CRM features, enabling efficient client communication and collaboration. With client recording, businesses can organize and access client information in one place, ensuring personalized service. The client portal allows clients to view updates, share feedback, and stay involved in ongoing projects, fostering transparency. Features like sharing tasks and files with clients streamline collaboration, while turning client emails into tasks and responding directly via Cubicl ensures timely and organized communication. These capabilities help businesses deliver responsive, professional service, enhancing the overall client experience and satisfaction.

Podio

Podio is a cloud-based collaboration platform designed to help teams and organizations organize, manage, and automate their work processes. It offers a flexible and customizable solution for project management, task tracking, and team communication. Podio includes various automation features like workflow automations, task reminders, and data integrations, which simplify repetitive tasks and optimize workflows. This automation is particularly useful for professionals in roles such as project management, sales, and customer support, as it streamlines activities like task assignments, follow-ups, and data synchronization, boosting team productivity and collaboration. With Podio’s automation features, teams can adapt the platform to meet their specific needs, improving project management, tracking, and communication.

Teamleader

Teamleader offers integrations for a wide range of tools and platforms that cater to various client service industries, enhancing its functionality for businesses across different sectors. These integrations include CRM tools, project management software, accounting systems, and communication platforms, which help streamline workflows and improve efficiency. Common integrations include platforms like Google Workspace, Microsoft Office 365, Slack, Trello, Xero, QuickBooks, and Zapier, among others. These integrations allow businesses to connect Teamleader with tools they already use, ensuring seamless data synchronization and enabling teams to manage projects, track time, handle invoicing, and communicate with clients all from one central platform.

Airtable

Airtable, while primarily a project management tool, offers several features that help organize customer information effectively. Users can create customizable tables to track customer details like contact information and sales history, and link these records to other tables such as projects or tasks. Airtable's flexible views, such as grid, kanban, and calendar, allow you to visualize and filter customer data, making it easy to prioritize interactions. With real-time collaboration, teams can work together to manage customer data, share updates, and communicate efficiently. Additionally, Airtable's automation features enable you to set reminders and follow-up tasks, ensuring timely customer engagement and seamless organization.

Ninox

Ninox is a cloud-based, customizable database platform designed to help businesses and individuals build and manage custom database applications. It offers a versatile and user-friendly solution for organizing, storing, and analyzing data. With features like workflows, triggers, and integrations with other apps and services, Ninox automates repetitive tasks and streamlines data management. This is especially useful for professionals in roles such as project managers, sales teams, and small business owners, as it automates tasks like data entry, report generation, and task tracking, improving efficiency, data accuracy, and decision-making. Ninox’s automation capabilities enable users to create and automate custom database applications without needing extensive coding or technical skills.

Knack

Knack helps sales and marketing teams streamline their sales and business processes by offering a customizable, no-code platform to organize and manage customer data, track leads, and automate workflows. It allows teams to create custom databases for managing contacts, sales pipelines, and marketing campaigns, providing a centralized view of customer interactions. With features like data integration, task automation, and reporting, Knack helps sales teams track opportunities, monitor progress, and follow up with leads more efficiently. For marketing teams, it enables segmentation and targeting of leads, automating personalized outreach and campaign tracking. The platform enhances collaboration, boosts productivity, and improves data accuracy across both sales and marketing efforts.

Best CRM Software for Customer Support and Helpdesk

Customer Support and Helpdesk CRMs play a crucial role in client management by providing teams with tools to effectively track, manage, and resolve customer issues. These CRMs centralize customer communication, allowing support teams to access customer history, previous interactions, and current issues in one place. This helps improve response times, personalize interactions, and ensure that no customer inquiry goes unresolved. By automating ticket tracking, follow-ups, and providing self-service options, these CRMs enhance customer satisfaction. They also gather data on customer issues, enabling teams to identify patterns, optimize processes, and improve overall service quality, all of which contribute to better client management and long-term relationships. Let’s learn about the best CRM software examples::

• Freshdesk

• Gorgias

• SupportBee

• Trengo

• Front

Freshdesk

Freshdesk is a cloud-based customer support and helpdesk solution designed to centralize and simplify the handling of customer inquiries, support tickets, and issue resolution. It provides businesses with an integrated platform to manage customer interactions and deliver efficient support. Freshdesk includes automation features like ticket assignment, canned responses, and workflow automation, which streamline repetitive tasks and enhance response times. These capabilities make Freshdesk ideal for customer support teams and helpdesk agents, as it automates ticket management, escalations, and communication, ultimately improving customer satisfaction and the overall support experience.

Gorgias

Gorgias is a customer service platform tailored for e-commerce businesses, aiming to help users deliver quick, personalized responses to customers while boosting sales and retention. It enables users to manage all customer communications in a single inbox, automate workflows and responses, integrate with a variety of e-commerce tools and platforms, and access valuable analytics and insights. Designed for e-commerce businesses seeking to enhance their customer service, Gorgias streamlines operations to improve customer satisfaction and support efficiency.

SupportBee

SupportBee is a ticketing system designed to streamline the management of customer support emails, making it easier for teams to handle inquiries efficiently. It offers features like collaborative inboxes, ticket prioritization, and team assignment, allowing customer support teams to work together seamlessly. SupportBee also integrates with other tools, enabling better tracking and management of customer interactions. Additionally, it includes customizable workflows, automated responses, and reporting capabilities, helping teams improve response times and provide a more personalized, effective support experience. This platform is ideal for businesses looking to enhance customer satisfaction and optimize their support processes.

Trengo

Trengo is a customer service and communication platform that enables users to manage customer interactions across various channels. It consolidates email, chat, phone, social media, and messaging apps into a single inbox. Trengo also offers features like automation, team collaboration, and reporting. Additionally, it integrates with tools such as Shopify, WooCommerce, and Mailchimp to enhance and streamline the customer experience.

Front

Front is a platform designed to help teams and businesses manage email, messages, and workflows in a single location. It enables users to handle their inboxes, collaborate effectively with team members, and automate workflows. Front is ideal for those looking to centralize their communication and streamline their processes in one platform.

Learn the Best CRM Software for Niche Fields

Some CRM software are designed for niche industries or unique use cases.

• RepairShopr (Repair shops)

• Axonaut (Small business administration)

• Ragic (Custom databases)

• ClinchPad (Small sales teams)

• Clientary (Freelancers and service providers)

The best CRM software and tools:

RepairShopr

RepairShopr is a platform designed to simplify repair shop management for businesses and professionals. It enables users to run their shops efficiently, integrate with various tools and platforms, and access valuable analytics and insights.

Axonaut

Axonaut is a CRM platform designed to help businesses efficiently manage customer relationships while ensuring compliance with French regulations. It offers an intuitive interface for creating customer profiles, tracking interactions, and monitoring activities, making it particularly suitable for businesses operating in France and seeking streamlined relationship management.

Ragic

Ragic is a customizable online database platform that can function as a CRM by enabling businesses to create tailored solutions for managing customer relationships. Users can design and customize data fields, workflows, and reports to track customer interactions, sales opportunities, and other CRM-specific tasks. This flexibility allows Ragic to adapt to unique business needs, making it a versatile tool for CRM purposes.

Clientary

Clientary is a professional services automation platform designed to streamline client workflows for freelancers, agencies, and businesses. It offers tools to manage client interactions, track project progress, handle invoicing, and monitor customer satisfaction. By centralizing these processes, Clientary helps users enhance productivity, maintain strong client relationships, and improve overall business efficiency.

The Best CRM Software for Communication and Collaboration

Communication and collaboration tools can be classified under CRM software because they play a crucial role in managing customer relationships. These tools facilitate seamless communication with clients and team collaboration, which is key to providing exceptional customer service and support. By integrating features like email, chat, messaging, and task management, CRM platforms enable businesses to track and respond to customer inquiries efficiently. Additionally, they help ensure that teams are aligned, share important information in real-time, and collaborate effectively to resolve customer issues and maintain strong relationships, all of which contribute to better customer engagement and satisfaction.

Some of the best CRM software for communication and collaboration:

• Intercom

• Twilio

• JustCall

• Storyblok

• Teamgate

Intercom

Intercom is very popular CRM software because it offers a comprehensive platform that combines customer messaging, support, and automation, making it an all-in-one solution for businesses to manage customer interactions. Its user-friendly interface allows businesses to communicate with customers across various channels, including live chat, email, and in-app messaging, helping companies provide personalized and timely support.

Twilio

Twilio is a cloud communications platform that enables businesses to integrate messaging, voice, and video capabilities into their applications. It provides a suite of APIs (Application Programming Interfaces) that allow developers to build and scale communication features such as text messaging (SMS), voice calls, video calls, and even email. Twilio helps businesses automate and enhance customer interactions, manage customer support, enable two-factor authentication (2FA), and more. Its flexibility and scalability make it a popular choice for companies looking to add communication functionalities to their services without having to manage the underlying infrastructure.

JustCall

JustCall supports sales representatives by providing them with a suite of tools for managing calls, messages, and customer interactions. It enables sales reps to make and receive calls from anywhere, using local or toll-free numbers. Key features include automatic call logging, call routing, call recording, and integrations with CRM systems like Salesforce and HubSpot, which help streamline workflows and ensure important data is captured. JustCall also offers features like SMS, voicemail transcription, and analytics, helping sales reps maintain effective communication, improve response times, and manage leads more efficiently, ultimately enhancing productivity and customer relationships.

Storyblok

Storyblok is primarily a headless content management system (CMS) rather than a traditional CRM tool, which sets it apart from many CRM platforms. It focuses on managing and delivering content across multiple platforms and devices with a high level of customization. Storyblok allows users to create, edit, and distribute content in a flexible way by decoupling content from its presentation, enabling a seamless experience across websites, apps, and other digital channels. Unlike CRM tools that primarily manage customer data and relationships, Storyblok excels in content creation, integration, and delivery, making it ideal for businesses that require complex, scalable content management solutions, particularly in digital marketing and e-commerce. Its visual editor and ability to integrate with various data sources also differentiate it from typical CRM offerings.

Teamgate

Teamgate is preferred by sales teams and small to medium-sized businesses (SMBs) that seek a user-friendly and efficient CRM solution. It is particularly favored by teams looking for a tool that helps manage leads, track sales pipelines, and streamline communication. With its simple, intuitive interface and features like contact management, sales forecasting, and task automation, Teamgate appeals to businesses that want to improve their sales processes without the complexity of larger, enterprise-focused CRMs. It's also well-suited for teams in industries such as tech, retail, and professional services that need a cost-effective yet powerful tool for driving sales performance.

The Best CRM Software for Feedback and Insights

These tools help businesses collect and analyze customer feedback and insights. These tools are designed to gather valuable information from customers, such as their opinions, satisfaction levels, and suggestions. By analyzing this feedback, businesses can identify trends, improve products or services, enhance customer experiences, and make data-driven decisions to better meet customer needs. Some of the best CRM software for getting feedback and insights:

• Canny

• Delighted

• Streak

Canny

Canny is a platform that simplifies customer feedback management, offering an intuitive interface and robust tools. It helps users efficiently capture, organize, and analyze product feedback in one centralized location. Canny enables users to identify popular feature requests, filter feedback by different segments, and prioritize and plan features. It is ideal for those looking to improve their products using customer insights.

Delighted

Delighted stands out from other feedback and insights tools due to its simplicity and focus on gathering customer feedback through surveys. It offers an easy-to-use platform that allows businesses to collect Net Promoter Score (NPS), customer satisfaction (CSAT), and customer effort score (CES) feedback quickly. Delighted integrates seamlessly with various platforms and provides real-time insights, helping businesses act on customer feedback more efficiently. Unlike many other tools, Delighted prioritizes ease of use and streamlined processes, making it particularly appealing to businesses seeking straightforward, actionable customer insights without complex setups or configurations.

Streak

Streak is more focused on providing CRM and email management solutions within Gmail, offering users a seamless way to track, manage, and organize workflows and communications. While it may incorporate user-friendly features and design elements, its primary goal is to enhance productivity and streamline business processes rather than entertain. However, it can still be an enjoyable and efficient tool for users seeking to improve their customer relationship management.

Best CRM Software for You

We have analyzed 46 different tools for client management, ranging from top-tier CRM solutions to lesser-known but highly effective options. In today’s business environment, users often require more than one CRM software or CRM-like tool to meet their needs. According to Statista's data on the average number of Software as a Service (SaaS) applications used by organizations worldwide, the number reached 130 in 2022. This highlights the growing complexity of managing various tools and data. To streamline these processes, integrations between such tools are essential, and this is where Monkedo No-Code Automation Software comes into play, offering a seamless solution for automating and connecting applications without the need for coding expertise.

Monkedo is designed to help businesses streamline their workflows by integrating over 400 apps and automating tasks across platforms. With Monkedo, users can create seamless workflows without writing a single line of code, saving time, reducing errors, and improving efficiency.

In today’s fast-paced business environment, managing client relationships and operations can become complex with the growing number of tools and software applications. Monkedo simplifies this by offering easy integration, allowing businesses to connect different applications and automate their processes. Whether you are looking to automate repetitive tasks, manage client data, or create custom workflows, Monkedo provides a user-friendly solution to boost productivity and enhance collaboration. Try Monkedo today and experience the future of no-code automation.